Digitization in mechanical engineering enables an entirely new user experience in which a customer portal acts as a central business platform for information and services of all kinds. This not only relieves the burden on internal resources, but also directly provides the machine operator with the services he needs in the given situation.
Read more about our customer portal offering for machine and plant manufacturers here..
The customer portal as a central customer interface also serves to provide numerous other mobile apps or digital services that integrate seamlessly (meaning, for example, without a new login) into the user experience.
A decisive factor in the development of Industrie 4.0 solutions is a consistent and future-proof architecture that is above all flexible with regard to future further developments. This is important because, on the one hand, the range of digital services is constantly evolving, while at the same time, however, the collected digital data must remain consistent over time.
Read more about our offering on IoT solutions.
In addition to technical requirements, however, digital transformation also presents companies with numerous strategic, organizational and cultural challenges. In addition to our Industrie 4.0 solutions, we also offer the necessary consulting, which starts with a service strategy, continues with digital business models and ends with agile development methods to address the fundamentally necessary change of the digital transformation.
Learn more about our consulting services for digital transformation in mechanical engineering here..